Privacy Policy

Data Controller

Green Odyssey – Private Tour Experience®, headquartered at Rua Manuel Guedes 93, Monção, is the entity responsible for processing the personal data of its clients and users of the website www.greenodysseytours.com.

Collection of Personal Data

Green Odyssey – Private Tour Experience® collects and processes personal data as part of its activity of providing tourist services. The data collected may include, but is not limited to:

  • Full name
  • Phone contact
  • Email address
  • Country of origin
  • Invoicing information
  • Preferences and information necessary to personalize the tour
  • Images (photographs and videos), when authorized

This data is collected through:

  • Contact and booking forms on the website
  • Communication by email or telephone
  • Integrated third-party platforms

Purpose of Data Processing

The data collected is intended exclusively for:

  • Management of bookings and contracted services
  • Communication with clients before, during and after the experience
  • Invoicing and legal obligations
  • Sending relevant information about the activity of Green Odyssey – Private Tour Experience®, subject to consent
  • Brand promotion (in the case of images taken during tours, subject to consent)

Legal Basis for Processing

The processing of personal data is carried out on the basis of:

  • Necessity for the execution of the service contract
  • Consent of the data subject, when applicable
  • Compliance with legal obligations
  • Legitimate interest of the company, such as the continuous improvement of the service

Sharing of Data with Third Parties

Green Odyssey – Private Tour Experience® undertakes not to sell, rent or transmit the data to third parties, except:

  • To partners strictly necessary for the provision of the service
  • When required by law or court order
  • To technology providers responsible for hosting and operating the website and management tools (with confidentiality and data security clauses)

Data Retention

The data will be retained only for the period necessary to fulfill the purposes for which it was collected, respecting the applicable legal and tax deadlines. In the case of promotional communications, the data will be kept until the data subject requests its removal.

Data Subject Rights

Under the terms of the GDPR, the data subject has the right to:

  • Access to your personal data
  • Rectification of incorrect or outdated data
  • Deletion of data, where applicable (“right to be forgotten”)
  • Limitation of processing
  • Portability of data
  • Opposition to processing for direct marketing purposes
  • Withdraw consent at any time, without compromising the lawfulness of the previous processing

To exercise their rights, the data subject can contact us via:

Data Security

Green Odyssey – Private Tour Experience® takes appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration or destruction.

Use of Cookies

Our website uses cookies to improve user experience, analyze traffic and personalize content. By browsing the site, the user consents to the use of cookies and can change the settings in their browser.

Links to Third Party Sites

Our site may contain links to third party sites. Green Odyssey – Private Tour Experience® is not responsible for the privacy policies of these sites, and the user should consult their policies when browsing outside our domain.

Changes to Privacy Policy

Green Odyssey – Private Tour Experience® reserves the right to update or modify this Privacy Policy at any time. The most recent version will always be available on the website with the respective update date.

Last updated: April 2025

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